Privacy Policy
Shouting Grounds Coffee Co.
Last updated: August 11, 2025
Shouting Grounds Coffee Co. (“Shouting Grounds,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the only personal information we request on our website—your name and email address—when you use our Contact Us form. By visiting the site or submitting information, you agree to the practices described below.
1. Information We Collect & Why
| Type | Details Collected | Purpose |
|---|---|---|
| Identifiers | Name and email address (collected solely when you complete the Contact Us form) |
|
| Form Processing | Formsubmit service processes your submission (name, email, message) |
|
We do not intentionally collect any other personal information through the Contact Us form, and we do not request or store sensitive information (e.g., payment data, health details).
The Contact Us form is handled by FormSubmit. By submitting, your message is processed and emailed to us. See the FormSubmit Privacy Policy and Terms of Service.
Note: Like most websites, basic technical data (e.g., IP address) may be automatically logged by our hosting provider for security and operational purposes, but this data is not linked to you in a way that identifies you personally and is retained only for system integrity.
2. How We Use Your Information
- Customer Support – to respond to questions or comments you send us.
- Site Operations & Security – to ensure the website functions correctly and remains secure.
- Legal Compliance – to comply with applicable laws or protect our rights.
We do not use your information for advertising or unrelated marketing.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We share it only:
- Service Providers – trusted companies that host our website or store data on our behalf and are contractually bound to protect it.
- Legal Requirements – if required by law or to protect Shouting Grounds or others.
- Business Transfers – in the unlikely event of a merger, acquisition, or sale of assets.
4. Cookies & Similar Technologies
The site uses only essential cookies needed for core functionality and security. We do not use cookies for advertising or analytics that track you across sites. You can disable cookies in your browser, but some features may not function properly.
5. Data Retention
We retain your name and email only as long as necessary to answer your inquiry and for a short period afterward to maintain records, unless a longer period is required by law.
6. Security
We employ reasonable administrative, technical, and physical safeguards to protect the limited information we hold. However, no online transmission or storage system is guaranteed to be 100 % secure.
7. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you. To exercise these rights, please use our Contact Us form and indicate your request. We will verify your identity and respond within the timeframe required by applicable law.
8. Children’s Privacy
Our site is not directed to children under 13 (or 16 in some jurisdictions), and we do not knowingly collect personal information from children. If we become aware that we have done so, we will delete it promptly.
9. External Links
Our website may link to third‑party sites we do not control. This Privacy Policy does not apply to those sites. Review their privacy statements before providing information.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Material changes will be posted on this page with a new “Last updated” date. Continued use of the site after changes constitutes acceptance.